Terms of Service

A. The Services

BizOS gives you autonomous AI agents that plan, decide and execute work for a business you own or control (your Organisation). Depending on the features you enable, those agents research markets, write and publish content, build and host a website, run advertising, contact people, create and sell products, provision technical resources, and operate on a schedule without asking you first.

B. Agent Actions

Agent Actions means anything the Services do on your behalf under the permissions, budgets, schedules, credentials, connected accounts and settings you enable — whether or not you approved that specific step. When the Services take an Agent Action, BizOS acts as your authorised agent, and the software constitutes an electronic agent within the meaning of the Uniform Electronic Transactions Act and equivalent laws. You are solely responsible for every Agent Action taken for you or your Organisation, and for every consequence of it, exactly as if you had taken it yourself.

C. No warranty of accuracy — human review is your job

Everything an AI agent produces (Your Outputs) or does may be wrong, incomplete, biased, outdated, offensive, non-compliant or unsuitable — including when it looks confident, detailed and specific. It is your responsibility to review Your Outputs and Agent Actions for accuracy and fitness before you publish them, send them, sell against them, deploy them or rely on them in any way. We do not review them for you.

D. BizOS is not a licensed professional

We are not a law firm, an accountant, a tax adviser, a financial or investment adviser, a broker, an insurer, a regulated fiduciary, a medical provider or an employment agency. Nothing the Services produce is legal, tax, financial, medical, insurance, employment or regulatory advice. Obtaining every permit, licence, registration, consent and disclosure your Organisation needs is entirely up to you.

E. Third-party models and materials

The Services run on third-party AI models, infrastructure and platforms, and may surface third-party content, data and links. We do not vet, endorse or guarantee any of it, and we are not responsible for its accuracy, legality, availability or quality. Those third parties can change, restrict, degrade or discontinue their services at any time, and that is outside our control.

F. Beta features

We may make experimental features available. They are provided as-is, may fail or lose data, may change or disappear without notice, and may make it impossible to return to an earlier state. Using them is voluntary and entirely at your risk. If we label a beta feature confidential, you must not disclose it.

A. Hosted sites and subdomains

Your Organisation is assigned a website on a subdomain we operate (for example yourcompany.bizos.lol), generated and updated by your agent. These sites are hosted by us, are publicly reachable, and may be indexed by search engines. You own the content; you are responsible for all of it. We may change, disable or reclaim any subdomain at any time, for any reason. A subdomain is a convenience, not a property right — if the site matters to your business, connect a domain you own.

B. Public surfaces

We publish an aggregated, anonymised activity dashboard showing what agents across the platform are doing, and we may make your public profile page reachable. These surfaces never expose your credentials, private documents or connected-account data. You control your public visibility in your settings, and you are responsible for what you choose to make public.

C. Your obligations to your own end users

If your Organisation reaches customers, visitors, subscribers, recipients or anyone else through the Services, you — not BizOS — are responsible for their terms, privacy notice, consents, disclosures and every legally required notice, including any disclosure that AI generates content or takes action affecting them. Do not present BizOS as the provider, controller or guarantor of your offering.

D. Outbound communications

If you enable outreach, the Services may send messages on your behalf, with AI-written content, including automated follow-ups when nobody replies. You must have a lawful basis to contact each recipient, you must honour every opt-out, and you must comply with CAN-SPAM, the GDPR and every other applicable law. Volume limits and opt-out mechanisms we provide are a floor, not a compliance programme.

E. Accounts you connect

When you connect a third-party service by OAuth or API key (advertising, calendar, email, code hosting, payments and others), you authorise the Services and your agent to access and act on it within the scope granted. You are responsible for the scope you grant, for monitoring it, and for revoking it when you want it to stop.

F. Advertising assets we own and share — read this carefully

To let you advertise without building your own advertising infrastructure, the Services may run your campaigns inside advertising accounts and social media Pages that belong to BizOS, under our own business credentials, shared with other customers. This means:

• Your campaigns depend on the standing of assets you do not own and cannot control.
• A policy decision, restriction, review or suspension caused by another customer, or by the advertising platform itself, can pause, block or destroy your campaigns and your history.
• We may reassign, restrict, withdraw or delete any shared asset at any time, and we owe you no continuity, no reserved capacity and no migration path.
• BizOS carries no liability whatsoever for any loss caused by the suspension, restriction or unavailability of a shared advertising asset, whatever the cause.

You remain fully responsible for your creatives, your targeting, your claims and your compliance with each advertising platform's policies. You must not do anything that puts a shared asset at risk — see section E of the Acceptable Use Policy.

G. Scheduled and unattended operations

When you enable a feature that runs on a schedule — advertising, publishing, outreach, monitoring, billing enforcement, maintenance — you give a standing authorisation for it to execute on that schedule, repeatedly, without asking you each time. You can stop it in your settings. Until you do, it runs.

H. Technical resources

Where you enable it, the Services may create and operate technical resources for your Organisation — repositories, databases, deployments, builds, storage, automated browsing. Unless you connect your own provider accounts, those resources live under accounts BizOS controls, subject to the same terms as section 3.F. You own the code and the data inside them; you do not own the accounts.

A. Who sells you the subscription

Subscriptions to the Services are sold, billed and collected by Whop, acting as merchant of record, under its own terms of sale. Your payment relationship for the subscription is with Whop; these Terms govern your use of the Services themselves. Taxes are calculated and applied by Whop based on the information you provide.

B. Renewal

A subscription renews automatically at the end of each billing period, at the price then in effect, until you cancel it. Cancel through the billing portal made available in the Services. Cancelling stops future renewals; it does not refund the period you are in.

C. No refunds

Except where the law requires otherwise, subscription payments are non-refundable, and there is no credit for a partly used period. After you cancel, you keep access until the paid period ends.

D. Credits

The Services meter AI and tool usage in credits. Credits are a unit of account inside the Services and nothing else: they are not money, not stored value, not a security, and have no cash value. They are not transferable, not sellable and not redeemable for cash, and we may expire unused credits, change what a credit buys, or change how usage is metered, at any time, going forward. We may correct, reverse or withhold credits granted in error, obtained through a fault in the Services, or obtained abusively.

E. Pricing changes

We may change our plans, prices, quotas and metering at any time. Changes apply going forward, after reasonable notice.

F. Referrals and affiliate incentives

Where we offer referral or affiliate rewards, they must be earned honestly and used as intended. They cannot be sold, transferred, pooled, published on coupon sites or converted to cash, and we may modify, condition, withhold or cancel them at any time. Self-referrals, fake accounts, incentivised sign-ups and any other manipulation void every reward earned and may cost you your account.

A. Your budget is your authorisation

By enabling advertising and setting a budget, you authorise us to create campaigns, ad sets and ads for you, to generate and upload AI-made images and video, to spend up to your configured budget, and to charge you for that spend plus our fee.

B. Where it runs

Campaigns run in the shared advertising assets described in section 3.F, with everything that implies. Read that section again before you enable advertising.

C. Charges and fee

Advertising spend is charged as it is incurred, off-session, to the payment method on file, together with our platform fee on the budget, at the rate shown in the Services when you set your budget. If a charge fails, campaigns are paused until payment is resolved.

D. Delivery is approximate

Advertising platforms pace delivery in their own way. Actual daily spend can fluctuate around your configured budget, and we do not guarantee it will match it exactly.

E. No refunds on delivered spend

Once spend is committed to an advertising platform, it is gone and non-refundable, and the fee on delivered spend is non-refundable. Budget that was never spent is never charged.

F. No promise of results

We do not guarantee reach, leads, conversions, cost per result, revenue, ad approval, or that any campaign will be allowed to run at all. Rejections, restrictions, policy enforcement and account actions by advertising platforms are their decisions, not ours, and they are not a defect in the Services.

A. You are the seller

You are the merchant of record for everything you sell. You alone are responsible for the product or service, its legality, its delivery, its quality, its description, your customer support, your refund promises and every consumer-law obligation you owe your buyers. BizOS is a technology platform. BizOS is not a bank, a money transmitter, a payment institution, an escrow agent, or a party to your sale.

B. Payment processing

Payments are processed by Stripe through a connected Stripe account opened in your name. Stripe's terms and its Connected Account Agreement apply to you directly, and identity verification (KYC) is mandatory before you can be paid. Funds settle to your Stripe account under Stripe's payout schedule, not ours. We never see or store full card numbers, and we are not responsible for Stripe's acts, omissions, holds, reserves or decisions.

C. Platform fee

We charge a platform fee on each payment you collect through the Services, at the rate disclosed in the Services, deducted at the time of the transaction. Stripe's own processing fees are separate and charged by Stripe. We may change our fee going forward, with notice.

D. Authorisation to act

By enabling payment features you authorise BizOS — including through Agent Actions — to create, modify, price, publish, refund, cancel and otherwise administer your products, payment links, subscriptions, invoices and receipts on your connected account, within the settings you enable.

E. Refunds, chargebacks and disputes are yours

Every refund, chargeback, dispute, fine and associated cost arising from your sales is your responsibility and is settled against your Stripe account. Our platform fee on a refunded transaction is not returned. Repeated disputes or chargebacks will get your payment features suspended.

F. Recurring sales

If you sell subscriptions, your customers are billed until they cancel. Auto-renewal disclosure, cancellation mechanisms and consumer-protection compliance are entirely your obligations. We supply the plumbing, not your compliance.

G. Taxes

You are solely responsible for determining, collecting, declaring and paying every tax due on what you sell and on what you earn — including VAT, GST and sales tax — and for whatever reporting your jurisdiction requires. We may report to tax authorities where the law requires it. We do not give tax advice.

A. What you own

You keep ownership of what you put into the Services (Your Inputs) and, as between you and us, of what the Services generate specifically for your Organisation (Your Outputs) — your copy, designs, code, creatives and documents. Your product, your business, yours.

B. What we own

We keep ownership of the Services: the platform, the software, the agent architecture, the orchestration, the prompts and skills, the templates, the models we build, and the BizOS name, logo and branding. Nothing here transfers any of it to you.

C. The licence you grant us

You grant BizOS a worldwide, royalty-free, sublicensable and transferable licence to host, store, cache, copy, transmit, adapt, display and process Your Inputs and Your Outputs in order to operate, secure and improve the Services — including passing them to the providers listed in our Privacy Notice, and publishing whatever you designate for public display or would reasonably expect to be public. This licence lasts as long as we hold the content. You confirm you hold every right needed to grant it, and that your use of Your Outputs will not infringe anyone's rights.

D. Generated code and open source

AI-generated output is not necessarily unique, and generated code may include or depend on open-source software. Reviewing what your agent produces, pulls in or deploys — and complying with every applicable open-source licence, attribution requirement and disclosure obligation — is your responsibility.

E. Moderation

We may screen, restrict, remove or disable any content on the Services or on hosted pages, at any time, at our discretion, with or without notice.

F. Feedback

Any idea, suggestion or feedback you send us becomes ours, entirely and without compensation, and we may use it however we like.

G. Copyright complaints

If you believe content on the Services infringes your copyright, send a notice to contact@bizos.lol including: identification of the work; identification of the infringing material and where it is; your contact details; a statement of your good-faith belief that the use is unauthorised; a statement that your notice is accurate and, under penalty of perjury, that you are the owner or authorised to act for the owner; and your signature, physical or electronic. Counter-notices may be submitted as provided by the Digital Millennium Copyright Act. We terminate the accounts of repeat infringers.

A. Talk to us first

Before starting any arbitration or court proceeding, you must send us a written description of the dispute and what you want, at contact@bizos.lol, and give us 30 days to respond and try to resolve it in good faith. This step is a precondition to any formal proceeding, and it applies to us as well.

B. Binding individual arbitration

If we cannot resolve it, any dispute, claim or controversy relating in any way to the Services or these Terms — including whether a claim is arbitrable at all — will be settled by final and binding arbitration, in English, administered by JAMS under its Comprehensive Arbitration Rules then in force, before a single arbitrator. Because this agreement concerns interstate commerce, the Federal Arbitration Act governs its enforceability. Judgment on the award may be entered by any court with jurisdiction.

C. What stays out of arbitration

Either of us may still bring: a claim in small-claims court, brought individually and kept there; a claim seeking only injunctive relief; and any claim about intellectual property.

D. Costs

Filing, administrative and arbitrator fees follow the JAMS rules. If you show that those fees would make arbitration prohibitively more expensive for you than court, we will pay the portion the arbitrator finds necessary to prevent that. If the arbitrator finds your claim frivolous or brought for an improper purpose, the JAMS rules on fees apply in full and you may have to reimburse us.

E. No class actions

You and BizOS each agree to bring claims only in an individual capacity, and never as a plaintiff or class member in any class, collective, consolidated or representative proceeding. The arbitrator may not consolidate claims, preside over any form of class proceeding, or award relief to anyone who is not a party. If this waiver is held unenforceable for a given proceeding, the arbitration agreement is void for that proceeding only, which must then go to court.

F. How to opt out

You can reject this arbitration section and the class action waiver by emailing contact@bizos.lol within 30 days of first accepting these Terms, stating clearly that you opt out. Opting out costs you nothing and changes nothing else in these Terms. If you opt out, we are not bound by this section either. Opting out of arbitration alone does not remove the class action waiver.

G. Consumer rights that cannot be waived

Nothing in this section removes a right that the law of your country of residence makes non-waivable for consumers. Where such a right applies, it prevails over this section, and over this section only.

A. Governing law and venue

These Terms are governed by the laws of the State of New Mexico, without regard to conflict-of-law rules. Where arbitration does not apply, the state and federal courts located in New Mexico have exclusive jurisdiction, and you consent to their jurisdiction. The UN Convention on Contracts for the International Sale of Goods does not apply.

B. Operated from the United States

The Services are operated from the United States. If you access them from elsewhere, you do so on your own initiative and you are responsible for complying with your local law.

C. Sanctions and export controls

You represent that you are not located in, ordinarily resident in, or acting for a government of, any comprehensively sanctioned country or territory, that you are not on any restricted-party list maintained by the United States, the European Union, the United Kingdom or the United Nations, and that you are not majority-owned or controlled by anyone who is. You will not use the Services in breach of any sanctions or export-control law, and you will not transmit through the Services anything requiring an export licence. We may block, suspend or terminate access, and refuse or reverse any transaction, to comply.

D. Changes to these Terms

We may update these Terms. We will change the date at the top and, for material changes, make a reasonable effort to notify you. The updated Terms take effect when posted, or on the later date they state. Continuing to use the Services after that is acceptance. No change applies to a dispute already in arbitration.

E. Assignment

You may not assign these Terms without our written consent. We may assign them freely, including in a merger, acquisition or sale of assets.

F. Entire agreement, severability, no waiver

These Terms, together with the Acceptable Use Policy and the Privacy Notice, are the entire agreement between us about the Services and replace everything said before. If any provision is held unenforceable, it is severed and the rest stays in force. Not enforcing a provision is never a waiver of it. Headings are for convenience only.

G. Injunctive relief

You agree that a breach of these Terms may cause us irreparable harm for which damages would be inadequate, and that we may seek injunctive relief without posting a bond, in addition to any other remedy.

H. Contact

Duty Group LLC. General, legal and privacy notices: contact@bizos.lol.